Tree on Your Roof: Roofer or Tree Service First?
Usually the tree crew first, because the tree has to come off before a roofer can see the damage. But call in this order.
Tree on your house? If anyone is in danger, call 911. Then call (762) 470-0249.
The quick answer
- 911 if there is a fire, gas smell, injury or sagging roof.
- Your insurer. Georgia’s Insurance Commissioner says to notify your insurance company of any damages immediately.
- A tree crew to remove the tree safely.
- A tarp, if it is safe. The Commissioner says you can cover your roof with a tarp if it is safe, and leave significant repairs to professionals.
- A roofer for the repair, once the tree is off.
Who handles what
| Step | Who | Notes |
|---|---|---|
| Emergency | 911, gas utility | Leave the house if unsafe |
| Report the loss | Your insurer | Do it right away |
| Remove the tree | Tree crew | Usually before the roofer |
| Cover the opening | Safe tarp, by you or a pro | Keep receipts |
| Repair the roof | Roofer | After the tree is off |
| Interior damage | Insurer and contractor | Photograph first |
Keep records
Georgia’s Insurance Commissioner advises you to:
- Photograph and write down all damage.
- Save all receipts.
- Report damage to your insurer immediately.
Be careful with contractors
After a storm, door-to-door offers are common. The Commissioner says not to sign any document from a contractor until you have spoken to your insurance company directly. Be wary of unsolicited offers, high-pressure tactics and out-of-state contractors.
Keep tree and roof invoices separate
Get separate itemized invoices for the tree removal and the roof repair. See does insurance pay to remove a tree near my house.
Near you
This applies across Rome (30161, 30162, 30165) and Floyd County, including Lindale, Shannon, Armuchee and Cave Spring. See what to do when a tree falls on your house and how crews protect your house.
Call (762) 470-0249 to be connected with a local crew.
FAQ
Do I call the roofer or the tree service first?
Usually the tree service, because the tree has to come off before the roof can be assessed. Call 911 first if anyone is in danger.
Can I put a tarp on the roof myself?
Georgia’s Insurance Commissioner says you can cover your roof with a tarp if it is safe, and leave significant repairs to professionals.
Should I call my insurer before the repair?
Yes. Notify your insurer immediately, and save all receipts.
Should I sign a contractor’s paperwork right away?
No. The Commissioner says not to sign until you have spoken to your insurance company directly.
Sources
Seven Hills Tree Editorial. Seven Hills Emergency Tree is a lead-generation service that connects callers with independent local crews. This is general information, not legal, insurance or horticultural advice. Sources were read on 2026-10-13. Confirm details before you act.